CONSUMER LAW SOLICITORS

- 1,454 found
  • Warner Goodman LLP

    Delighting our clients is our driving force

    Warner Goodman LLP

    Warner Goodman LLP

    Delighting our clients is our driving force

    Portland Chambers, 66 West Street, Fareham, Hampshire, PO16 0JR

    01329 288121

    (0 reviews)

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  • Morrisons Solicitors LLP

    Morrisons Solicitors LLP

    Morrisons Solicitors LLP

    Clarendon House, Clarendon Road, Redhill, Surrey, RH1 1FB

    01737 854500

    (0 reviews)

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  • Wright Hassall LLP

    The secret behind our award winning success? Our clients.

    Wright Hassall LLP

    Wright Hassall LLP

    The secret behind our award winning success? Our clients.

    Olympus House, Leamington Spa, Warwickshire, CV34 6BF

    01926 886 688

    (0 reviews)

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  • Michael Lewin Solicitors Limited

    Michael Lewin Solicitors Limited

    Michael Lewin Solicitors Limited

    635 Roundhay Road, Leeds, LS8 4BA

    0113 200 9720

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  • Pepperells Solicitors

    Pepperells Solicitors

    Pepperells Solicitors

    100 Alfred Gelder Street, Hull, East Riding of Yorkshire, HU1 2AE

    01482 326511

    (0 reviews)

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  • Allington Hughes Limited

    One firm fits all.

    Allington Hughes Limited

    Allington Hughes Limited

    One firm fits all.

    10 Grosvenor Road, Wrexham, Wrexham, LL11 1SD

    01978 291 000

    (0 reviews)

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  • ABMF

    We're on YOUR side!

    ABMF

    We're on YOUR side!

    42 Ringley Drive, Manchester, Lancashire, M45 7LR

    07970291197

    (0 reviews)

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  • Broudie Jackson Canter

    Making a difference through the practice of law

    Broudie Jackson Canter

    Broudie Jackson Canter

    Making a difference through the practice of law

    Dale House, 27 Dale Street, Liverpool, Merseyside, L2 2HD

    0151 227 1429

    (1 review)

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  • Clapham & Collinge LLP

    Supporting you and your family, for whatever life brings.

    Clapham & Collinge LLP

    Clapham & Collinge LLP

    Supporting you and your family, for whatever life brings.

    St. Catherine's House, All Saints Green, Norwich, Norfolk, NR1 3GA

    01603 693500

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  • Stonehewer Moss

    Stonehewer Moss

    Stonehewer Moss

    Citadel House, Solvay Road, Northwich, Cheshire, CW8 4DP

    01606 872200

    (0 reviews)

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  • Seatons Law Limited

    The Friendly Professionals

    Seatons Law Limited

    Seatons Law Limited

    The Friendly Professionals

    1 Alexandra Road, Corby, Northamptonshire, NN17 1PE

    01536 276 300

    (1 review)

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  • Garden House Solicitors Ltd

    Legal advice tailored for you

    Garden House Solicitors Ltd

    Garden House Solicitors Ltd

    Legal advice tailored for you

    Garden House, 23 London Road, Hertford, Hertfordshire, SG13 7LG

    01992 422 128

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  • Arthur Jackson & Co

    Your local lawyer, wherever you are

    Arthur Jackson & Co

    Arthur Jackson & Co

    Your local lawyer, wherever you are

    4 Ash Mount, Doncaster Gate, Rotherham, South Yorkshire, S65 1DQ

    01709 363876

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  • Edward Hands & Lewis Limited

    Edward Hands & Lewis Limited

    Edward Hands & Lewis Limited

    The Old School Rooms, 346 Loughborough Road, Leicester, Leicestershire, LE4 5PJ

    01455 243 777

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  • Wheelers LLP Solicitors

    We know you expect the best...

    Wheelers LLP Solicitors

    We know you expect the best...

    30 Wharf Road, Ash Vale, Aldershot, Hampshire, GU12 5AR

    01252 316316

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What Does Consumer Law Cover?

Consumers have a collection of rights that are protected by UK law, ensuring that they can be secure when purchasing goods and services. Consumer law covers a variety of products and ensures that regulations are met by the suppliers and manufacturers. Consumer law covers purchases made in store, online, in entertainment sectors such as restaurants and travel concerns.

Some examples of products that are covered by consumer law include:

  • Credit cards
  • Faulty goods including large household appliances
  • Faulty vehicles including cars, caravans and boats
  • Counterfeit (fake) goods and branded items
  • Contractual issues
  • Poor services
  • Rogue traders
  • Construction complaints and problems.

Many of the above services are protected by industry specific regulations and consumer law works to ensure that such rules are followed and observed. The Ombudsman Association has information on all UK registered ombudsman and can direct consumers to the relevant one based on their case.

What Protection Do I Have?

Consumer law covers a host of areas and industries and as such, individual cases will receive individual results. As a basic guideline, consumers who have a faulty product are protected by the Sale of Goods Act 1979. The Act provides consumers with statutory rights and includes the right to be sold an item of satisfactory quality and fit for purpose. The product must also match the description that was given prior to purchase. When these rights are breached, consumers may be able to obtain a refund, replacement and recovery of any losses incurred through the substandard product or service.

Can I Claim for Legal Fees?

Claims under the value of £10,000 are usually considered to be small claims. This means that is is usually not possible to recover the costs of legal advice and services through the claim. Claimants should therefore be aware of this and ask their solicitor to confirm the viability of their case and assess the value of the investment in legal advice.

Claims above the value of £10,000 are more likely to be more in-depth cases and as such, legal fees are usually able to be recovered through the claim process and settlement.

Are my credit and store cards covered?

Under Section 75 of the Consumer Credit Act, credit and stores cards are protected by consumer law. This extends further to mean that a credit card company is jointly liable for purchases of products made on the card. This means that contractual breaches may also be claimed for via credit cards, where applicable. Claimants are therefore able to make simultaneous claims to a manufacturer or service provider, as well as a credit card company. This reduces the financial losses suffered by claimants while claims are investigated and processed.

What Acts are covered by consumer law?

Consumer law covers a variety of cases and supports several governmental acts that are passed for the protection of UK consumers. Some of the most common Acts that are supported by consumer laws include:

The contents of such Acts are in depth and extensive, though consumer law solicitors are well versed in the structure and inclusions of the Acts. The solicitor will understand what areas of care and contracts have been breached and where losses may be recoverable.

Am I Protected for Travel Under Consumer Law?

Travel purchases and arrangements are covered under consumer laws and substandard services and goods are protected along with other such products.

Recent European laws have gone further to ensure that the rights of travellers are protected. This means that even the most budget forms of travel must observe a variety of laws and rulings to maintain a uniformed basic level of service to their consumers. This includes the right to board a plane when a passenger meets the boarding criteria (fit to fly, valid ticket and prompt check-in). This allows for protection against over-booking of services and company error, meaning that travellers should not suffer due to travel and transport companies' fault.

The laws have further defined the need to care for passengers in the event of delays and cancellations. Travel consumers are now further protected when suffering from such eventualities, as travel providers must supply refreshments, accommodation, communications amongst other things. These laws are to be observed across Europe and are not limited to the UK only.

The ultimate guide to hiring a solicitor

The ultimate guide to hiring a solicitor

Hiring a solicitor for any legal issue can feel quite daunting. It is important that you make a good decision, but you may not know what to look for and how to chose a solicitor that is right for you. To help make the process easier, we have created the ultimate guide to hiring a solicitor. We have highlighted some of the key considerations you should take into account, as well as some handy tips to help make finding and choosing a solicitor both stress and hassle free.

Read More

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