Support

Anybody who has a professional role within the UK legal sector can sign up for a profile on LocalSolicitors. This includes solicitors, barristers, legal executives and paralegals.

To sign up to LocalSolicitors, click here and enter your name, email address and choose a secure password. Once submitted, we will send you an email with a link for you to verify your email address. Once you have verified your email address, you will then be able to sign in to your account and start adding information to your profile page.

To make any changes to your personal profile page, please do the following:

1. Sign in to your LocalSolicitors account.
2. Click the Edit icon to the right of the Solicitor Profile heading.
3. Make the relevant changes to your profile information.
4. When you have finished making changes, click the Save button at the bottom of the page.

You can view your updated profile page by clicking the View Profile link which is located below your profile photo and name.

If your profile is set to private, it cannot be viewed by visitors to the website and will not appear in the search results. While set to private, you can still answer questions on our Ask a Solicitor service and reply to any reviews that you receive.

When set to public, your profile page can be viewed by anybody using the website, and it will be listed in the search results for all relevant searches.

To make your profile public, you must first ensure your profile information includes your office address, telephone number and select at least one practice area. Once this information has been entered, you can then switch your profile from private to public by clicking the toggle switch that is displayed below your profile photo and name. You can switch between private and public at any point.

To make any changes to your law firm profile page, please do the following:

1. Sign in to your LocalSolicitors account.
2. Select Law Firm Profile from the menu.
3. Click the Edit icon to the right of the Law Firm Profile heading.
4. Make the relevant changes to your law firm profile information.
5. When you have finished making changes, click the Save button at the bottom of the page.

If you have an admin role for your law firm, you can invite colleagues to create their own profile pages on LocalSolicitors. These profiles will then be linked to your law firm. To send invites, please do the following:

1. Sign in to your LocalSolicitors account.
2. Select Manage Solicitors from the menu.
3. Under the Invite Solicitors heading, enter the email address of the person you would like to invite.
4. Select the role you would like this person to have. You can choose from either ‘admin’, which is a person who can manage the law firm profile (including billing information) as well as their own personal profile. Or ‘subscriber’, which is a person who can only manage their own personal profile.
5. If you would like to invite more than one person, click the ‘Add Another’ link to enter another email address.
6. When you have finished, click the ‘Send Invite’ button.

By upgrading your membership to LocalSolicitors Premium, you can benefit from the following:

• Greater exposure to clients across the website
• Your profile is displayed at the top of the listings for your locations and practice areas.
• Your law firm is advertised on the profiles of relevant law firms that are on the free membership plan.
• Advertise fixed priced legal services and offers you provide on our legal marketplace.
• Display selling points on your law firm and solicitor profiles.
• Add a link to your company website.
• Advertising for other law firms is removed from your profile pages.
• Publish articles on the website to showcase your expertise and promote your law firm.

Yes, all of our premium membership plans are available with a free trial period. If you upgrade before 1st July 2021, you can benefit from a completely free 2 month trial period. After this point, you can still test out our service with a free trial, but the trial period will be reduced to 30 days.

You can upgrade to a premium membership plan at any point by following the steps below:

1. Sign in to your LocalSolicitors account.
2. Select Billing from the menu.
3. Click the Edit icon to the right of the Subscription heading.
4. Select the membership plan you would like to upgrade to. 
5. Enter your payment details.
6. Click on the Subscribe button.

Your account will automatically be upgraded to your chosen membership plan, enabling you to benefit from the premium features instantly.

No, we do not charge referral fees. All leads you receive through your contact forms, over the phone or via email are completely free. We do not charge any additional costs per lead or for each new client generated through our service. We simply provide the choice of either a free or a premium membership.

You can cancel your subscription at any time by clicking on the Cancel Subscription link that can be found in the Billing section of your online account. Your subscription will then be cancelled at the end of your current billing cycle.

Sign in to your online account and select ‘Settings’ from the menu. To change your email address, click on the edit icon next to ‘Email Address’. Enter the email address you would like to switch to, and then click the save button.

Sign in to your online account and select ‘Settings’ from the menu. To change your password, click on the edit icon next to ‘Change Password’. Enter your current password, followed by the new password you would like to change to. Enter the new password again in the ‘Confirm Password’ box, and then click the save button.

If you have forgotten your password, you can rest it by visiting the password reset page. Once you enter your email address, we will send you an email with a link to reset your password.

Sign in to your online account and select ‘Settings’ from the menu. Click on the edit icon next to ‘Email Notifications’. You can then select whether or not you would like to receive email notifications when somebody leaves a review or posts a question linked to your chosen practice areas. Once you have made your selection, click the save button for the changes to take effect.